FAQ

Everything you need to know about comfort, fit, shipping, and returns.

Do clip-on earrings hurt? Can I wear them all day?

Yes — we make clip-on earrings you can comfortably wear all day, pain-free. Our comfort-first closures — C-type, secure hinged, invisible-resin, and U-type — are designed for long, comfortable wear, even on sensitive ears. There's an honest trade-off, though: we also make firmer, very secure styles with the strongest hold, best for short-term wear — stage performances, photoshoots, and special events — rather than all-day. If a pair feels tight, it's usually the tension or a style that doesn't suit your ear shape; on adjustable closures you can loosen the tension, and trying a couple of styles helps you find your pain-free fit.

Which styles are the most secure (for stage or special events)?

For the firmest grip, choose magnetic, screw-back, and paddle-back styles. These hold tightest and look convincingly pierced — best for short stretches like performances and special events rather than all-day wear.

What types of clip-on earrings do you offer?
  • C-type: a curved "C" shape in resin or metal that gently grips the lobe — lightweight, great for everyday and sensitive ears.
  • U-type: a flexible, adjustable U-shaped mechanism that fits various lobe thicknesses; comfortable for extended wear.
  • Hinged: a classic hinge that snaps closed for a secure fit on medium-weight designs.
  • Invisible (resin): clear acrylic or resin backs that virtually disappear behind the ear — discreet, lightweight, hypoallergenic.
  • Magnetic: magnets hold the earring for a clean, stud-like look; easy on, though less secure for heavier pieces.
  • Paddle-back: a wide back paddle with a tension bar for stronger grip — ideal for statement or heavier earrings.
  • Screw-back: a small screw fine-tunes tension — great for heavier designs and comfort adjustments.
  • Spring-hoop: a spring-loaded hoop slides over the lobe for a seamless, pierced-look hoop.
  • Ear cuffs & tragus cuffs: wrap the cartilage or lobe with no piercing or clip — adjustable, and mimic the look of multiple piercings.
How do I choose the best closure type for my ears?

Choosing the right closure depends on your ear shape, comfort preferences, and the earring design. Our guides break down each style and help you identify which closure (screw-back, sliding-spring, resin-pad, paddle-back, magnetic, or cuff) fits best based on weight, tension, and sensitivity. Our team is happy to give tailored recommendations at support@ivyandmiles.com.

Which earrings are best if I have a metal allergy or sensitive ears?

First, work out whether you react to pierced jewelry or to metal in general. Clip-ons rest against the skin rather than passing through a piercing, so they often cause fewer reactions. If you're allergic to specific metals (nickel, cobalt, certain gold alloys), avoid those. Good low-allergy options include our invisible-resin styles, 18K/16K gold-plated pieces, and sterling silver. If unsure, consult a medical professional first.

Do they look like real piercings?

Yes. A realistic, pierced look isn't limited to the tightest styles — our comfort styles can look real too. New York Magazine's The Strategist named our C-Type Huggie Hoop Clip-On in White Gold ($25) the winner of its clip-on hoop test, writing they "were securely fastened to my ear for the whole day, weren't painful, and looked plausibly like pierced earrings up close."

How much is shipping?

Standard shipping is $8 ($11.50 to European Union countries), with free worldwide shipping on orders over $50, and all duties and taxes included at checkout. See our Shipping Policy for full details.

How long does delivery take?

Orders are processed in 1–4 business days, with delivery typically in 5–14 business days to most countries. See our Shipping Policy for country-by-country estimates.

Do you ship internationally?

Yes — we ship worldwide, with duties and taxes already included in the price. See our Shipping Policy.

What is your return and refund policy?

Returns are accepted within 30 days and must be authorized first — email support@ivyandmiles.com before sending anything back. Refunds go to your original payment method, or you can choose instant store credit. Full terms in our Refund Policy.

What if my order arrives damaged, wrong, or doesn't arrive?

Contact us within 30 days (with photos for damaged or faulty items) and we'll make it right with a replacement or full refund. See our Refund Policy for details.

Is there a warranty?

Yes — a lifetime warranty against material or craftsmanship defects, with complimentary repair or a replacement of equal value if the original is no longer available. For details, email support@ivyandmiles.com.

How do I track my order or contact support?

Track anytime at Track My Order. Support: support@ivyandmiles.com, Monday–Friday 9 AM–6 PM PST.

Get in touch

Have questions about your order, or a general enquiry?